Millennials who struggled to sign up for health insurance on HealthCare.gov have some simple advice for the Obama administration: Make the website more like Yelp or TurboTax.
President Obama famously told doubters that they could use the government’s health insurance site to pick a health plan "the same way you shop for a plane ticket on Kayak, same way you shop for a TV on Amazon." Speaking at a community college in Maryland last fall, he promised that the process was “real simple.”
That turned out not to be the case, of course. A study published Monday by Annals of Internal Medicine lays out some of the specific ways that HealthCare.gov – a centerpiece of the Patient Protection and Affordable Care Act – went wrong.
Originally published in the Los Angeles Times
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