Wednesday, June 25, 2014

I’d Never Admit That to My Doctor. But to a Computer? Sure

New research finds patients are more likely to respond honestly to personal questions when talking to a virtual human.

Admit it: The last time you sat down with a physician and revealed your medical history, did you fudge a bit? Were there certain incidents you were too embarrassed to admit? Did you gloss over certain behaviors that might make you look bad?

It’s a serious problem for health professionals and patients alike. With less-complete information to work with, doctors are more likely to misdiagnose an illness, or prescribe an inappropriate drug.

Recently published research offers a possible solution to this problem: Virtual humans. In the journal Computers in Human Behavior, a research team reports patients are more comfortable discussing private matters with these computer-created entities, and this ease prompts them to disclose more information.


Originally published on the Pacific Standard

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